Last updated: August 27, 2026
Hometown Generators LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit a form, or interact with our services.
We may collect the following types of personal information when you interact with our website or submit a form:
Full name
Email address
Phone number
Mailing address or service area location
Details about your project or service request
Any other information you voluntarily provide
We also automatically collect certain technical data, including your IP address, browser type, device type, and pages visited, through cookies and similar tracking technologies.
We use the information we collect to:
Respond to your inquiries and schedule appointments
Provide estimates, consultations, or other requested services
Send appointment confirmations, reminders, and follow-ups via email, SMS, or phone
Improve our website, services, and advertising
Comply with legal obligations
By submitting your information through our forms, you consent to receive recurring informational, appointment, and marketing text messages (SMS), emails, and phone calls from Hometown Generators LLC at the number provided. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.
You may opt out of SMS messages at any time by replying STOP to any message, or reply HELP for assistance. You may opt out of email communications by clicking the unsubscribe link in any email. See our Terms of Service.
We use cookies, pixels, and similar technologies to:
Track website visitors and form submissions
Measure advertising performance (e.g., Meta Pixel, Google Ads conversion tracking)
Improve user experience
You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.
We use third-party platforms to operate our business, including but not limited to:
GoHighLevel (CRM, forms, scheduling, SMS/email automation)
Meta (Facebook/Instagram advertising and tracking)
Google (advertising, analytics, and tracking)
These third parties have their own privacy policies governing how they handle your data. We encourage you to review their policies.
We do not share mobile information, SMS opt-in data, or consent with third parties or affiliates for marketing or promotional purposes.
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
Service providers who assist in operating our business (e.g., CRM platform, advertising platforms)
Legal authorities if required by law or to protect our rights
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
Depending on your jurisdiction, you may have the right to:
Access the personal information we hold about you
Request correction or deletion of your personal information
Opt out of marketing communications
Request a copy of your data in a portable format
To exercise any of these rights, contact us using the information below.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.
If you have questions about this Privacy Policy or how we handle your data, contact us at:
Hometown Generators LLC
Friendswood, TX — South Houston / Galveston Bay area
Email: [email protected]
Phone: (832) 404-5599